Bulletin de la Société Royale des Sciences de Liège Bulletin de la Société Royale des Sciences de Liège -  Volume 86 - Année 2017  Special issue 

Identifying the influence of quality management of ISO 9001 on product innovation and financial turn over interfering the lack of peripheral confidence

Ghaem Aghaei
Administrative Expert of Khuzestan Regional Electricity Company, ghaem_aghaei@yahoo.com
Mahmoud Dashtbozorg
Public Administration, Islamic Azad University of Shushtar ،Iran, Khuzestan Regional Electricity Company Director, mdashtbozorg@kzrec.co.ir
Maryam Bavarsad Ahmadpour
Computer experts, Khuzestan Regional Electricity Company, maryambvrsd@yahoo.com

Abstract

This paper aims at identifying the influence of Quality Management of ISO 9001 on product innovation and financial turn over interfering the lack of peripheral confidence. The population includes 90 employees of industrial factories around Ahvaz and in Ahvaz-Shooshtar road who were selected through random sampling. Stability and the validity of the mentioned questionnaire were also evaluated in this research. Data analysis was performed via descriptive and inferential analysis and also SPSS18 and Lisrel 8.5 and approved by confirmatory factor and goodness of fit  for four variables. The results coming from the hypothesis test confirm the both the hypothesis and  the influence of ISO 9001 Quality Management on financial turn over and the innovation. Also the turn over itself is effective in product innovation but the inferential role of lack of peripheral confidence on ISO 9001 Quality Management on financial turnover and the product innovation was not approved.

Keywords : financial turn over, lack of peripheral confidence, product innovation, quality management

Pour citer cet article

Ghaem Aghaei, Mahmoud Dashtbozorg & Maryam Bavarsad Ahmadpour, «Identifying the influence of quality management of ISO 9001 on product innovation and financial turn over interfering the lack of peripheral confidence», Bulletin de la Société Royale des Sciences de Liège [En ligne], Volume 86 - Année 2017, Special issue, 602 - 614 URL : https://popups.uliege.be/0037-9565/index.php?id=6920.